FAQ

Frequently Asked Questions

General Questions

There are size guides available on all shoe product pages.

The shoe size is determined based on the length of your foot and the measurement around the foot at its widest part. It’s normal to have one foot slightly longer than the other.

Listostore is currently available in all the cities in India.

We are only able to deliver to one address per order. If you would like to send your purchases to multiple addresses, we suggest that you place a separate order for each destination.

If you have any issue or grievance with your order, please email us at contact@listocity.in as soon as possible. We will make every effort to accommodate your request.

We work hard to bring you great quality, but we know we’re not perfect. If you ever receive a damaged or defective item, please let us know at contact@listocity.in within 24 hours of receipt of your order.


Refunds & Returns

We won’t be able to provide option for any exchange and refund unless they are damaged during shipment or wrong product.